Terms of use
These terms govern your use of OneMarket.mk. By creating an account or placing an order, you agree to these terms.
Last updated: 28 July 20261. The marketplace
OneMarket is a platform where independent sellers offer products to buyers.
Unless stated otherwise, the sales contract is between you and the seller. OneMarket provides the platform, payments tooling and support services.
2. Accounts
You must provide accurate information and keep your login credentials secure.
You are responsible for activity under your account. Contact support immediately if you suspect unauthorised access.
3. Orders and payments
An order becomes binding when payment is confirmed or cash-on-delivery is accepted according to checkout rules.
Prices are shown in MKD unless stated otherwise. Available payment methods may include cards, wallets, bank transfer, installments and cash on delivery.
4. Delivery
Delivery times depend on the seller, product and destination.
Risk of loss usually passes when the package is handed to the carrier or delivered, as described at checkout and in the order confirmation.
5. Returns and refunds
Many products can be returned within 14 days if unused and in original condition, unless an exception applies.
Start a return from your account. Refunds are processed after the seller or OneMarket receives and checks the return.
6. Acceptable use
You may not misuse the platform, attempt fraud, scrape content at scale, interfere with security, or post unlawful or harmful content.
We may suspend accounts that breach these terms.
7. Liability
Product descriptions are provided by sellers. OneMarket is not liable for seller product claims beyond what applicable law requires for marketplace operators.
Nothing in these terms limits rights you have under mandatory consumer law.
8. Contact
Questions about these terms can be sent through the Help center contact form.